Privacy Policy
Last updated: 6 November 2026
This privacy policy explains how Marvellous Me Massage ("we", "us", "our") collects, uses and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Marvellous Me Massage is run by Roselyn Bunhu, a Registered Midwife and massage therapist, as a sole trader. It is a mobile massage therapy service operating across South London, providing pre and postnatal massage and related services. We are the data controller for the personal information we collect from you.
Contact: info@marvellousmemassage.com
2. What Information We Collect
We collect the following personal and health information when you enquire about or use our services:
• Full name and contact details (email address, phone number, home address)
• Date of birth
• Emergency contact details
• GP name and surgery
• Health and medical information relevant to your treatment, including pregnancy details, medical history, medications and allergies
• Details of treatments received and clinical notes
• Payment information (amount paid and method; we do not store card details)
• If you join our newsletter: your first name and email address
3. Why We Collect Your Information
We collect and use your information for the following purposes:
• To provide safe and appropriate massage therapy services tailored to your individual needs
• To screen for contraindications before treatment
• To maintain clinical records of your treatments
• To contact you regarding your appointments
• To comply with our professional and legal obligations as a healthcare practitioner
• To send you our free guide and monthly newsletter, if you have signed up
Our lawful basis for processing your personal data is legitimate interests (to provide our services). For health information, we rely on your explicit consent. For our newsletter, we rely on your consent, which you can withdraw at any time by unsubscribing.
4. How We Store Your Information
Your information is stored securely in the following ways:
• Clinical notes and session records are stored on a password-protected, encrypted device accessible only to us
• Email correspondence is stored within our secure email account (info@marvellousmemassage.com)
• If you complete an online consultation form, this is processed via Google Forms. Google acts as a data processor on our behalf. For more information, see Google's privacy policy at google.com/privacy
• If you join our newsletter, your name and email address are stored by Kit (kit.com), our email newsletter provider, which acts as a data processor on our behalf. Every newsletter includes a link to unsubscribe.
• Payments are handled by our bank or payment provider (such as PayPal), which process your payment details securely. We do not store your card details.
We do not sell your personal information. We only share it with the service providers listed above, who process it on our behalf, or where we are required to by law. In rare cases, if we believe you or someone else is at risk of serious harm, we may share relevant information with the appropriate services (for example, your maternity team or local safeguarding services). Where it is safe to do so, we will tell you first.
5. How Long We Keep Your Information
We retain your clinical records and personal information for a minimum of 7 years following your last treatment, in line with professional guidance for healthcare records. After this period, your records will be securely deleted. If you join our newsletter, we keep your name and email address until you unsubscribe.
6. Your Rights
Under UK GDPR you have the following rights regarding your personal data:
• The right to access: you can request a copy of the information we hold about you
• The right to rectification: you can ask us to correct any inaccurate information
• The right to erasure: in certain circumstances you can ask us to delete your data
• The right to restrict processing: you can ask us to limit how we use your data
• The right to data portability: you can ask for your data in a portable format
• The right to object: you can object to us processing your data in certain circumstances
To exercise any of these rights, please contact us at info@marvellousmemassage.com. We will respond within 30 days.
7. Consent
Where we rely on consent to process your health information, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew it.
By completing our consultation form and proceeding with treatment, you confirm that you have read and understood this privacy policy and consent to us collecting and processing your health information for the purposes described above.
8. Cookies
Our website (marvellousmemassage.com) may use cookies to improve your browsing experience. You can control cookie settings through your browser. We do not use cookies to collect personal data for marketing purposes.
9. Complaints
If you have any concerns about how we handle your personal data, please contact us first at info@marvellousmemassage.com and we will do our best to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website at marvellousmemassage.com with the updated date shown at the top of this document.
Marvellous Me Massage · info@marvellousmemassage.com · marvellousmemassage.com